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Payment & Billing
Payment & Billing
Payment
What payment methods do you accept for the different account types?
What does it mean when I receive a 3D Secure authentication error message, and why does it take time to solve it?
How can I update my payment details?
How can I change my payment method?
Invoices
Why doesn't the amount on my invoice match the total of my charging sessions?
When can I expect to receive and view my invoice in my account?
How can I view my invoice? How can I see the status of an invoice?
What is the structure of the invoice?
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Monday - Friday 7 a.m. to 7 p.m.